Tuesday, May 25, 2010

What do you think of RightHealth.com?

Hey folks, we all know that health information online continues to get richer, diverse and more fragmented. I'm a product manager at RightHealth.com (a top 20 health website in the U.S, 1.5 million visitors per month).

I'd love to hear the community's feedback on our site (good, bad, ugly!!). Your input will help us build a better site and serve consumers better.

Thanks!
Answer:
I took a look at your site. My impression is that it is mostly a health-related search engine that refines the results you would normally get doing your own search. It is nice to have a separate area for Wikipedia entry and an area for blogs. The tools on the left seem helpful, and the links to top websites are also good ones.

There were also some curious things about the site, so I will mention those that occurred to me, and I hope you will take these ideas as constructive criticism.

The Explore Connections area seems interesting, but the results sometimes don't make sense. If you search for "interstitial cystitis," it lists vasectomy, cystectomy, and anesthesia under medical procedures. This implies that these are treatments for that condition, which is not exactly the case. I sure hope people are not treating IC with vasectomies! So that part might need a little work. Also under the information provided for IC, it lists forums, but not the Interstitial Cystitis Network, which I think is a good one.

In the Anatomy section, it lists "ids" along with the body parts. I am not sure what part of the body that is. "Brca2" is also listed along with the body parts, but it does not seem to fit there (it is also spelled BRCA2, I believe).

Unlike some other areas, the nutrition area does not say that it was generated automatically, so I assume you are controlling the content there. It seems a little heavy (no pun intended) on the Atkins diet. There is a lot of contradictory information about diets out there on the internet, and I think your site would benefit from including some sites about a low-fat, plant-based diet, since that is the diet that has been shown by researchers to reverse coronary artery disease. Take a look at pcrm.org, for a start. Another useful web site is NutritionData.com, where you can get nutritional info for just about anything.

The prevention area could be enhanced. Prevention is an extremely important part of health, and if you are controlling the content in that area, you can really do people a service by including information about not smoking, healthy diets (as above), exercise, and reducing various risky behaviors.

Judging by people's questions here on Yahoo!Answers, there is also a lot of interest in symptom-checking sites and in sites where you can ask for medical opinions online. You might want to add an area with links for those types of sites.

Hope this helps. Good luck with your site.

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